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Privacy Policy

Effective Date: August 2023

This Privacy Policy ("Policy") outlines how Steph Pope trading as Nurtured by You ("we," "us," or "our") collects, uses, and shares personal information when you visit our website, use our services, or engage with us. Safeguarding your privacy and the confidentiality of your personal information is paramount to us. By accessing or using our website and services, you consent to the practices described in this Policy.

Information We Collect

We may gather various types of personal information from you, including but not limited to:

  • Contact Details: such as your name, email address, telephone number, and postal address.

  • Payment Information: when you make a purchase for our services, we may collect payment details, such as credit card information as required by our payment facilitator.

  • Demographic Information: such as your age, gender, and other pertinent demographic data.

  • Health and Medical Information: to provide suitable antenatal and postnatal support, we may collect details about your health and medical history.

  • Communications: when you contact us, we may gather the content of your communications, including emails, messages, or other correspondence.

  • Usage Information: we gather information about how you use our website, such as your browsing history, pages visited, and interactions with our content.

  • Cookies and Tracking Technologies: we may use cookies and similar technologies to gather information about your online activities.

 

How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

  • Service Provision: to deliver our antenatal mindful breastfeeding classes and postnatal infant feeding support to you.

  • Communication: to respond to your queries, offer customer support, and send you pertinent information about our services.

  • Payment Processing: to process payments for the services you purchase from us.

  • Health and Safety: to ensure your safety and that of your baby during our classes and support sessions.

  • Service Enhancement: to analyse usage patterns, conduct research, and improve the quality of our offerings.

  • Marketing and Promotions: to send you promotional materials, newsletters, and updates about our services, with your consent.

  • Legal Compliance: to adhere to legal obligations and respond to lawful requests from law enforcement.

 

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: we may share your information with trusted service providers who assist us in delivering our services.

  • Legal Requirements: we may disclose your information to comply with legal obligations or respond to lawful requests and protect our rights.

  • Business Transfers: in the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

  • Your Consent: we may share your information with third parties if you explicitly provide your consent.

 

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to gather information about your browsing activities and interactions with our website. Cookies are small data files stored on your device that aid us in improving our services and enhancing your experience. You can control cookies through your browser settings or other tools.

 

Your Choices

 You can opt out of receiving promotional communications from us by following the instructions in the communication.

  • You can modify your browser settings to control cookies and tracking technologies.

  • You have the right to access, update, and delete your personal information, subject to legal limitations.

 

Security

We take all reasonable measures to safeguard your personal information from unauthorised access, disclosure, or destruction.

Children's Privacy

Our services are not intended for children under the age of 18.

Changes to this Policy

We may update this Policy periodically. We will inform you of significant changes by prominently displaying a notice on our website or sending you an email.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at steph@nurturedbyyou.co.uk.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.

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